Who will be attending my appointment?

Appointments are either with myself or my colleague India - or in some cases both of us. India is a qualified professional veterinary physiotherapist such as myself. India works for us on a Monday, Tuesday and Friday. Lily works Monday-Sunday.

How much do sessions cost?

The initial consultation physiotherapy session can take up to 1hr 30mins and will cost £45 (canine) or £65 (equine) + travel to your home at 0.45p per mile from NG23 5JQ. If you have paid your deposit this is taken off your session cost and is only required for the first session. Cash or BACS at time of treatment session is preferred but I can provide an invoice if required. If you are claiming your physiotherapy sessions on insurance I do request that you pay upfront and then claim the sessions back. Please also take note of the cancellation policy, which states if you cancel within 24hrs notice of your appointment you will be invoiced a 50% appointment fee charge. If you cancel on the day you will be invoiced 100% of your appointment cost.

How do I prepare my dog?

For your appointment we will require a quiet place in your house where your dog is comfortable and will lie down for treatment. This can be your dogs favourite sofa or bed. If your dog struggles to settle, I advise preparing a licki-mat, kong or alternative enrichment.

Where appropriate, for your dogs exercises we will need an area in the house that is carpeted or a large rug to provide a non-slip surface. We will also need treats so if your dog is on a diet please bare this in mind and ration your dogs daily feed accordingly. Carrots or low calorie treats are also often a great alternative.

You will need to provide your dog with a collar for the session. We will also perform a gait assessment on your dog ideally with a collar and lead as opposed to a harness however exceptions can be made, or we can watch your dog free moving in the garden or house.

How do I prepare my horse?

Please make sure your horse is in the stable, yard or accessible area. They should be clean and dry for the session as dirty or wet coats make it very difficult to palpate the horse correctly. You may want a haynet prepared to give to your horse during the session as entertainment. Prior to your session you are welcome to ride or exercise your horse as normal, just please make sure they have 30mins resting before our arrival and make sure they are not covered in sweat or wet from their exercise.

You may need some treats or carrots to perform some dynamic stretches so please have some to hand for the session.

You will also be asked to perform a gait assessment with your horse. This will require a walk, trot, circles both directions and a back up. This should ideally be performed somewhere flat and non slip.

You will also need to give your horse a day off after the physiotherapy session, ideally in the field or at least a walk out of the stable is important the following day.